Returns & Exchanges

At Ajmal, we strive to ensure your complete satisfaction with our luxury fragrances. If you are not entirely happy with your purchase, we offer a seamless return and exchange process for unopened products within 14 days of delivery.

1

Initiate Your Request

Log into your Ajmal account and navigate to your order history to select the items you wish to return, or contact our customer support team for a return authorization number.

2

Prepare Your Package

Carefully pack the unused and unopened beauty products in their original packaging, ensuring all protective seals are intact and including the original invoice.

3

Arrange Pickup

Once your request is approved, our courier partner will contact you to schedule a convenient pickup time from your doorstep at no additional cost for defective items.

4

Receive Your Refund

After our quality assurance team inspects the returned items, your refund will be processed to the original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing